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FAQ

*Updated: November 24, 2020

  • Visit Conejo Valley continues to monitor the coronavirus (COVID-19) pandemic with guidance from local and state officials, along with tourism industry partners to ensure the most accurate and timely information is provided to visitors on this topic.FAQS

    CAN I TRAVEL TO CONEJO VALLEY?

    • Our hotels are open and ready to welcome you! Leisure travel is permitted in the State of California, Ventura and Los Angeles counties.
    • State officials urge caution and proper planning when traveling in California, but there is no statewide ban on travel.
    • California has issued a travel advisory that recommends visitors from out of state to quarantine for 14 days after arriving. It also recommends Californians quarantine upon returning from out of state.
    • Travelers entering through Los Angeles International and Van Nuys airports, as well as Union Station, are required to fill out an online form, acknowledging that they have read and understood California’s travel advisory mentioned above. Failure to submit the form is punishable by a fine of up to $500.
    • Travel should occur with people from the same family/household. Travelers should practice proper physical distancing, follow face covering guidance, abide by California’s safe and responsible travel code, and follow all public health rules in the counties visited.

     

    WHAT HOTELS IN CONEJO VALLEY ARE OPEN?

    • All14 lodging properties associated with Visit Conejo Valley are open and are accepting leisure and non-essential travel reservations.
    • Each property is taking precautions to ensure your safety and the safety of their staff is a top priority.
    • Hotel stays should occur with people from the same family/household.

     

    HOW ARE VISIT CONEJO VALLEY HOTELS AND BUSINESSES ENSURING SAFETY?

    • Visit Conejo Valley is committed to the highest safety standards to protect the health and welfare of employees, guests, and our community while providing world-class hospitality.
    • Hotels and local businesses adhere to requirements of public health officers and promote social distancing, indoor mask use, limited occupancies, among other health protocols.
    • We encourage you to contact hotels and businesses directly to learn more about their specific protocols.

    BE PREPARED:

    • Per state order, non-essential work and activities must stop between 10 p.m. and 5 a.m. in counties in the widespread (purple) tier, which includes Los Angeles and Ventura counties.
    • Face coverings are required in indoor public spaces, healthcare settings, on public transportations and rideshare vehicles. Masks are also required outdoors where people can’t maintain a distance of six feet from each other.
      • The guidelines on face coverings exempt children under 2 and people with certain disabilities.
    • It is important to make and/or confirm reservations directly, as individual businesses will open on their own timeline and/or limit occupancy to maintain social distance.
    • Visit Conejo Valley joins Visit California in its call for safe and responsible travel throughout the state this summer and beyond. We support the Responsible Travel Code launched earlier this month, which asks visitors to travel withRESPECT by committing to seven best practices when exploring the Golden State:
      • Roam Responsibly
      • Educate Myself
      • Safety First
      • Preserve California
      • Embrace Community
      • Celebrate Culture
      • Teach Others

    WHAT BUSINESSES ARE OPEN IN CONEJO VALLEY?

    • The following businesses, associated with travel, are open:
    • Restaurants, wineries, breweries and bars:
      • Takeout and delivery are open in both Ventura (Thousand Oaks) and Los Angeles (Agoura Hills) counties.
      • Indoor dine-in at restaurants is currently not permitted in both counties.
      • Outdoor dine-in at restaurants is not permitted effective Nov. 25 at 10 p.m. in both counties.
    • Retail:
      • Outdoor retail and retail with outdoor access is open in both counties.
      • Indoor retail and shopping malls are open at 25% capacity in both counties
    • Personal care services:
      • All personal care services including nail/hair salons, barbershops, massage, tattoos and piercing salons can open indoors with modifications in both counties
    • Movie theaters and museums:
      • Open outdoors only with modifications in both counties
    • Family entertainment centers:
      • Open outdoors only with modifications in both counties.
    • It is important to make and/or confirm reservations directly, as individual businesses will open on their own timeline.

    WHAT OUTDOOR ACTIVITIES ARE OPEN?

     

    RESOURCES

     

    Local Resources

     

    Additional Resources

     

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