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FAQ

*Updated: October 6, 2020

Visit Conejo Valley continues to monitor the coronavirus (COVID-19) pandemic with guidance from local and state officials, along with tourism industry partners to ensure the most accurate and timely information is provided to visitors on this topic.

FAQS

CAN I TRAVEL TO CONEJO VALLEY?

  • Our hotels are open and ready to welcome you! Leisure travel is permitted in the State of California, Ventura and Los Angeles counties.
  • There are currently no restrictions on travel to Conejo Valley from within the United States, and the closest airports, including Los Angeles International Airport and Hollywood Burbank Airport, remain open with flights operating.
  • Travel should occur with people from the same household.
  • State officials urge caution and proper planning when traveling in California. Safety measures — physical distancing, use of face coverings and enhanced sanitation practices — remain a priority for responsible travel that respects local Conejo Valley communities and fellow travelers.

WHAT HOTELS IN CONEJO VALLEY ARE OPEN?

  • All14 lodging properties associated with Visit Conejo Valley are open and are accepting leisure and non-essential travel reservations.
  • Each property is taking extra precautions to ensure your safety and the safety of their staff is a top priority.
  • Hotel stays should occur with people from the same household.

HOW ARE VISIT CONEJO VALLEY HOTELS AND BUSINESSES ENSURING SAFETY?

  • Visit Conejo Valley is committed to the highest safety standards to protect the health and welfare of employees, guests, and our community while providing world-class hospitality.
  • Hotels and local businesses adhere to requirements of public health officers and promote social distancing, indoor mask use, limited occupancies, and other health protocols.
  • We encourage you to contact hotels and businesses directly to learn more about their specific protocols.

BE PREPARED:

  • Face coverings are required in indoor public spaces, healthcare settings, on public transportations and rideshare vehicles. Masks are also required outdoors where people can’t maintain a distance of six feet from each other.
    • The guidelines on face coverings exempt children under 2 and people with certain disabilities.
  • Public health officials emphasize that social distancing and face covering use is the most important strategy to lessen the spread.
  • It is important to make and/or confirm reservations directly, as individual businesses will open on their own timeline and/or limit occupancy to maintain social distance.
  • Visit Conejo Valley joins Visit California in its call for safe and responsible travel throughout the state this summer and beyond. We support the Responsible Travel Code launched earlier this month, which asks visitors to travel with RESPECT by committing to seven best practices when exploring the Golden State:
    • Roam Responsibly
    • Educate Myself
    • Safety First
    • Preserve California
    • Embrace Community
    • Celebrate Culture
    • Teach Others

WHAT BUSINESSES ARE OPEN IN CONEJO VALLEY?

The following businesses, associated with travel, are open:

  • Hotels for tourism and individual travel,
  • Restaurants:
    • Takeout and delivery are open in both Ventura (Thousand Oaks) and Los Angeles (Agoura Hills) counties.
    • Indoor dine-in at restaurants is open with modifications (maintaining 25% capacity or 100 people, whichever is less) in Ventura County (Thousand Oaks).
    • Dine-in at restaurants in Los Angles County (Agoura Hills) is open outdoor only.
  • Retail:
    • Outdoor retail and retail with outdoor access is open in both counties.
    • Indoor retail and shopping malls are open at 50% capacity in Ventura County (Thousand Oaks) with food courts open with modifications.
    • Indoor retail and shopping malls are open at 25% capacity in Los Angeles County (Agoura Hills) with food courts remaining closed.
  • Personal care services:
    • All personal care services including nail/hair salons, barbershops, massage, tattoos and piercing salons can open indoors with modifications in Ventura County (Thousand Oaks).
    • Nail/hair salons and barbershops can provide indoor services maintaining 25% occupancy are open in Los Angeles County (Agoura Hills).
  • Movie theaters and museums:
    • Indoor movie theaters and museums are open with modifications (maintaining 25% capacity or 100 people, whichever is less) in Ventura County (Thousand Oaks).
  • Open outdoors only in Los Angeles County (Agoura Hills) with modifications.
  • Family entertainment centers:
    • Open outdoors only with modifications in both counties.
  • It is important to make and/or confirm reservations directly, as individual businesses will open on their own timeline.

WHAT OUTDOOR ACTIVITIES ARE OPEN?

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